So, I've done 2 rooms at this location and also know some of the staff.
InsiderKnowledge
The rooms are fairly good quality, and the escape staff are usually wonderful.
Of late though, management has been running this team in Toronto into the ground. They've had a lot of turnover, and there is a lot of nepotism. Although the rooms are BI I would suggest that the quality is fast going downhill, and management is fixing staff who were once really happy.
Performance reviews for staff are docked because some regional manager "doesn't believe they should be able to pass".
C sidereal sending your money at one of the many other escape rooms in Toronto - this one is run by incompetent fools.
At one point, the staff didn't have a working toilet, and sewage smells were coming through the rooms. The staff needed to complain about the safety risk before management gave a shit about this.
Amazing place to have a party. Staff was great. Whole experience was seamless. Highly recommend.
Cassandra
Best escape rooms here:)
Lester
Great experience and great rooms!
Jesse
OMG we loved it so much 😱😱😱😱😱😱😱😱😱😱. We started with one of their easiest one because it was our first time AND WE HAD AN AMAZING TIME. Wowowowowowow. We decided to book all the other ones for next month 😂😂😂😂. You need to try !!!!!! It’s magical.
Jacob
Really great experience. We've gone all the rooms and are patiently awaiting the new additions. Service is great. Staff is amazing.
Jana
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