Random review
Read all reviewsMy family and myself were extremely excited to attend a new escape room for a family outing, just to have it ruin our night. The staff member Frank was not kind at all. We were enjoying the morgue escape room looking for the “wires” we were told to look for. There was a black wire under a small piece of wood that was connected with finishing nails, prior to the start of the game, we were told we needed to find black wires. Once seeing that black wire, myself, gave it a very subtle tug. The team member even said “that was not excessive force”. After reading reviews I have noticed this is a common theme where the business charges for damages that are nobody’s fault but the company, normally I let things go but considering the wire is not protected, a child could have gotten hurt. That is poorly set up and a hazard. I have contacted an inspector I know closely and they will be looking into the issue. I would not have escalated the problem if I was refunded my deposit of 50$. I’m extremely upset with the outcome of this experience. Please avoid getting scammed!
Sawyer Kaderli